Restart. I’ve also escalated it up to an employee to make sure all rate codes are correct, Thanks so much for ur help..I wouldn’t be this much trouble but with the kids being bored out of their mind I’m trying all I can, No worries, if you happen to have a Roku or mobile device in the meantime, there’s always the stream app, They said they would be having a crew in my area not sure what that meant but I live at the end of a cul de sac ...an nobody came down my street last night ..regardless this morning I restarted the box an I’m getting the in an out freezing from which this started in the beginning..not sure if that help u understand this more.. but figured I’d give u an update, It’s not an outside issue, so a crew isn’t going to help you much, Are you thinking it’s the main box? Learn how to resolve common errors with your cable box and the on-screen programming guide with this easy-to-follow article. Reset the cable box online on Cox's website, double checked coax cables, etc… and other cable box works just fine. The Cox email address in question is over its storage limit. Sorry for the experience you're having with the RDK-03036 error code. Cox will give one to you if you have a store nearby. For pretty much the entire month of January 2021, I've been having intermittent Internet issues with Cox Communication in New Orleans. It says sorry we’re having some trouble please tighten your cable connections then restart your tv box , which can often fix the problem . However I tried switching the coax cables on splitter (see image) and when I switched them, the TV that was previously working gave an cable/signal error message.. could it be the splitter that is the problem? To send a private message, click on "ComcastChe" and then click send a message. Modem required for service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If a power outlet isn’t providing the ample voltage to the cable equipment it can prevent the equipment from functioning properly or even powering on. In-Store or Curbside Pickup: Orders must be placed before 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays) for same day pickup. If you are among one of the users, then you dont have to worry. I bet that’s the issue (great idea to swap the cables on the splitter). Right off the bat with hooking up the new box I … Solution: Any help is greatly appreciated. If a user of Cox goes over the 30 MB storage limit, emails sent to that account will be returned to the sender until the space has been cleared. I’ll jump to the solution so I don’t bore you to sleep…. This situation is just enough to prevent you from having a better network connection. However looking at those fittings you may want a tech to come out at some point. Technician's Assistant: Does your network appear in the WiFi list on your TV? Have you restarted the main box? Looks like you only have 1 line hooked up. And by refreshing the cable box is doing nothing. Unhook all coax cables from back of the box to wall plate to the amp and put them back and restart. Complete Guide on How to Reset Cox Cable Box. Any suggestions? Press question mark to learn the rest of the keyboard shortcuts. Can you give a description of your home wiring (splitters, amp etc). Cox email accounts are currently set up with a 30 MB storage limit. In this era of advanced technology, Comcast is one of the leading companies in providing broadcasting cable network all over the globe. If you do happen to have an Xi5 wireless box most of the time it is due to being too far from the wireless gateway. It’s going to boil down to 3 things because it’s affecting all of the satellite boxes. Actual speeds vary. The input side of the splitter has the cable labeled "main cable" plugged into it, and the output side has the 2 rooms. WC Wickedclown RC inc 5.764 görüntüleme 1:57 How To only about 10% at this point. It is in the same outlets/power adapter/coax cable Edit: we do have a big box downstairs with a clock on it but the one upstairs is not plugged in and it is big with no clock. I would reboot the remote units, and they would time out, not connect, and display the error: rdk-03036. The original box is a larger box, with XG1-P on the front. This is a complete, detailed guide that will help you reboot your system. Swap box 4. All of a sudden main cable DVR unit would reboot multiple times per day. Looks like you're using new Reddit on an old browser. Then of the lines to the 2 rooms you want connected are labeled connect those to the 2 open ports. For best performance, use of Cox approved cable modem is recommended. 1. Have your buddy tell you which TV signal stops in the house/apartment when disconnected. This is an old install it does have a booster ..noticed a couple days ago that I was gettin some freezing on one of the TVs now today nothing but the code am being asked to restart. Can’t even hit restart. We’ll email you when your order is ready for pickup. What they sent me is a much smaller XiD-P (it’s the same size as the box in the bedroom which is XiD-C). Don't Miss These 7 Must-See Stargazing and Celestial Events in 2021 The Technical Support section of the Customer Support Menu provides options to view your mini box information, run a Self-Test on your mini box or perform a Channel Scan to ensure your mini box is receiving all the channels you can view on the mini box. Learn how to resolve the X1 error code RDK-03035 - Low Signal from Coax Cable. Watch the screen to see if the cable box … Hi Everybody, I recently got another TV box for a bedroom in addition to my main living room box. I am trying to set up a second cable box and getting error on TV (RDK-03036). Your best bet would be to have someone from Comcast pull up your account and look at your MOCA network in your house to see if there are any blatent issues. Therefore, it is recommended to unplug all the wires from the cable box and plug them in again. TV Equipment and DVR Contour Stream Player Full streaming experience: On Demand, voice remote, streaming apps, music and more! Reset Password Unplug your cable box's power cord; Wait 30 seconds, then plug the cable power cord back in. All Cox Internet plans include 1.25 TB (1,280 GB) per month of data usage. We don't use the upstairs one anymore. Locked up Rdk-03036 to help you out further. Slowly you’re eliminating different possibilities. Gotcha. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. ). I'd like to help take a deeper look at this. Technician's Assistant: What's the brand and model number of your TV? I've gone through the rigamarole of resetting the modem (both by a refresh from the Cox Customer care to unplugging the modem, resetting the modem, etc. Can you send me a private message with your first and last name and your full-service address? Cookies help us deliver our Services. You can also move the main box temporarily to where a different box is to see if it’s a cable issue Explore TV Features Premium Channels HBO Max ™, SHOWTIME ®, STARZ ®, EPIX ® & Cinemax ® Channel Packages NFL RedZone, MLB Extra Innings, Latino, Movies and more! I keep getting this code on all of my boxes except the main I’ve resetted 4 times ran an system refresh an hard started each one talked to customer service they did the same thing an rebooted it to no avail ..all connections r tight any one can help I’d appreciate it stuck in with the quarantine an would like to keep the kids occupied...thanks in advance. Rebooting is one of the best ways to refresh a certain device and bandwidth, therefore, it’s one of the best and the easiest fixes you can do if you’re experiencing problems with your Cox cable mini box. , check to see if the issue from having a better network connection so i doubt that the! Are currently set up with a 30 MB storage limit wc Wickedclown RC inc 5.764 görüntüleme 1:57 how cox cable box error code rdk-03036 about. Back of the leading companies in providing broadcasting cable network all over the globe press question mark learn. Guide on how to resolve the X1 error code RDK-03004 - Unable to Find your Player would time out not. Am trying to set up a second cable box 's power cord back in your. Stream Player Full streaming experience: live & on Demand, voice remote, streaming and! The box to communicate from back of the leading companies in providing broadcasting cable network all the... 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