All the usual recommendations ie. One of three things is happening -- the cable modem is dropping connections every few minutes, the router is dropping connections every few minutes, or your computer is dropping connections every few minutes. When this problem occurs, do you have any indication of problems with the router or the cable modem (LEDs going out). Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I’m trying to understand why my Internet goes out briefly 5 to 20 minutes almost every morning for over a week. I would not have ever thought of attempting this myself until I read your step by step guide. I had this same problem…very frustrating…tried everything I could find on the Internet – no help. I’m sure a lot of people are having this problem that dont have a desktop PC and in all likelihood even if they did faulty hardware isn’t the first place to start since more devices use the internet besides PCs or maybe retitle to PC touble shooting. In addition to that, I’ve been exceeding the 1TB per month limit for the past few years, so I’ve been paying an additional $30/mo for unlimited data. The following article is illustrative.I have a query to bring to notice that I am unable to access the Linksys router login page in my Hp pc with the windows 10 version.Suggest us what did we missed to follow regarding the Router Reviews? Internet drops for a few seconds every hour by Terito11068 Jul 24, 2014 11:37AM PDT. While the speed is sometimes faster, Remote Desktop Connection is certainly unstable. internet disconnect ongoing issue. i am also facing this issue than i found your blog and follow the steps to solve the disconnection issue of the internet. I have now been trying to talk to a comcast representative for 38 minutes … Support. That was helpful. That way, the overall Internet connectivity would not be affected. I’m sitting here listening to my iPhone play internet radio, but on my desktop (fall 2019 model), it cuts out about every 3 minutes (0953 to 0956 last time I checked). If you still find your internet going in and out for all the devices after connecting to the network, then you have a connection issue. It just seems odd that my entire internet drops when I go to certain sites. Bear in mind that if the premises facing techs can not find or fix a problem at your home, it is they who are responsible for escalating it to their line / network / maintenance dept. Press question mark to learn the rest of the keyboard shortcuts. Website not showing me many options and the offer rates for existing customers are 20% higher than for new customers. While using the net many users are reporting – ‘Why my internet keeps disconnecting every few minutes‘ or ‘why does my internet keep disconnecting and reconnecting’ randomly. For reference, try using a different brand of router. Been a loyal Comcast internet & cable customer for 20 years (8+ years at current location) but times are tough y'all. Re: Internet Dropping Every Few Minutes Thanks, Channel 6 is mostly being used by your nearby wireless neighbors, you have the same Channel and this can cause interference. To update your wireless card drivers, visit your wireless card manufacturer’s website for installation of the latest drivers. Internet dropping once in a while is a quite common problem that lies with the settings at the ISP. Test the stability of internet connection on your computer after the device is re-installed on rebooting Windows; If the internet connection problems still persist and your internet disconnects randomly even after trying all the above suggested fixes, you may try few additional troubleshooting tips as given below to solve your unstable internet connection issue: > Sometimes your computer’s Internet Protocol settings can configure improperly or become damaged or corrupted. *Theoretically what I’ve done is not right, however its work well for the past 3 months as at to date. Then again, since level3 has been performing very poorly these last few days (>180ms to most isps) that could be why, as level3 is the primary CDN for Twitch and other stream sites. I face the same issue and found that my internet wire is damaged and not working properly causing disconnectivity again and again. Now that I have explained in detail the causes and solutions for various types of unstable Internet connections let me answer in short some of the related questions often asked by the net users: When your internet keeps dropping, problem with the wireless Router (essentially the driver for the router) is one of the most common causes. But before going into the solutions to the issue of ‘WiFi keeps disconnecting’, let’s first look into the major causes of disconnection of WiFi network from the devices. This may resolve the issue and allow you to open web pages again. My internet connection (both wired and wireless) was flawless until my provider upgraded my router and broadband speed, after which my wired PC (Windows 10) started to continually disconnect and connect every 2-3 minutes. Layer rhat day, my speeds went from 50 Mbps to 600 (what I pay for) and it was very stable. As the distance increases between your router providing the WiFi signal and the device on which you face the WiFi disconnection issue, the signal strength becomes poorer. Comcast has been out to replace the modem on 3 separate occasions, and I have used 2 of my own modems, and the issues continues. Pretty much the entire time we need it. I ordered tv service and did the do it yourself kit but ran into an issue so had a tech come out and he hooked everything up and was just finishing and all sudden he said I was getting some crazy spikes on his readings like 2x the normal then it would go back to normal. Make sure to create a system restore point and to backup your registry before trying this reset; > Power-cycle your hardware: Another thing you can try is to Power-cycle all your hardware on the network. During the drive car your internet going disconnect you should little bit open the door mirror. [SOLVED] Internet Dropping Every Few Minutes. Problems at the ISP end may sometimes also be the cause of the issue. Comcast could not solve it - 3 techs, 3 new modems, multiple calls. Then save your settings. This will enable your router to operate proficiently as well as to fix software bugs that could be causing your WiFi network to slow down or shut off randomly. 4. Comes back said it didn't look good so he changed whatever at the pole came back in still had alittle freeze up on my tv so he went ahead and dropped me another underground line and ever since my connection has been back to being great as it has ever been. However, if you are not able to connect every time you turn on your machine, or if the signal strength keeps dropping every now and then, well you need to take some steps yourself. and then power them back in the order given below. Layer of dust inside your dusty PC is causing overheating of chips resulting in unwanted reset of the system; 3. to avoid confusion with my writing English error …. It is, therefore, possible to fix the issue by updating the outdated card drivers of your devices. Once you’re in, you’ll probably see a bunch of options, like so: Now that’s expensive and the upload speed is not awesome. There is a possibility that the Network Card in your computer is having issues when your internet disconnects every now and then. Our community is your official source on Reddit for help with Xfinity services. Internet drops every so often - signal levels out of spec? It happens for weeks at a time, then stops, then comes back. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I am very upset - between the cost of business comcast for phone/internet - I am paying out the nose for the tv because I have no … If it is a connection issue the same is usually caused due to one of the following three things: ii. 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