Search for More Device Topics Search. Video Calling: Unavailable. This will bring you to the Wi-Fi Calling page, where you can follow the remaining steps: Click on the link to register for Wi-Fi Calling. It's not a gracefull transition, and I end up with no connection at all for a few seconds. Make sure that your device has been purchased from Fido. From the Home screen, swipe up twice to view your apps, then tap Settings. I've done some troubleshooting and when I open "IMS Status" screen, my phone says. How can Telus advertise the Google Pixel 3a for use with Wi-Fi calling with it is know by Telus that all Google Pixel 3 & 3a's are currently not working Wi-Fi calling and that "maybe in the future" this service will work! It could be something to do with how your account services are configured. 5 replies; 1312 views L Lebronto New User; 6 replies So I had wifi calling on for a few weeks and it was working fine. Tap Advanced then tap Wi-Fi calling. I'm calling with 3g service on a 1000$, one day old google phone haha ! Set connection preference. To get a better handle of the situation, we'd like you to send us a Private Message @CommunityHelps. Click each step to see the action, click the picture or use the arrow keys ... Wi-Fi Calling allows you to make phone calls via Wi-Fi, even if cellular service isn’t available. It's a software configurable service. IMS registrations says Not registered ! first rogers/fido needs to support google pixel 3 and xl. You can contact us at these channels. Wifi calling isn't working. Wi-Fi calling is supported on the Pixel 3 and the Pixel3 XL as long as long as the phones are Fido phones. If I try to enable it again, I go through the same process with the same end result. Re: Google Pixel 3 XL WiFi Calling. Not sure .Please advise. Navigate: Settings > Network & Internet > Mobile Network . Taxes extra. This is THE place to find answers, ask questions and share advice. So I decided I would turn it off then back on to see if that would fix it. WiFi calling is an absolute must where I live. Tried it on the Pixel 2 XL that was purchased from Rogers, no luck either. Pixel 2 and Pixel 2 XL are supported, but can't get the Pixel 3 to work.... Can someone from Fido give us an update? The Setup Service Fee is waived through self-serve on fido.ca (but not through Live Chat and Customer Service). The status bar will display the Wi-Fi Calling icon when Wi-Fi Calling is ready to use. Go to Solution. Thanks! Sorry to hear about that. IMS Registration: Not Registered. Tap Calling preferences, then choose from the following: Wi-Fi preferred I called Rogers support and they said wifi calling isn't supported yet on the pixel 3 and he didn't know if it would be. Alternatively, we can also send you a PM here. I believe you just need to activate WiFi Calling on the device. Let me know how it goes. Voice over Wi-Fi: Unavailable. Turn Wi-Fi calling on your Google Pixel 3 Android 9.0 on or off Read help info When Wi-Fi calling is turned on, you can make and answer calls using a Wi-Fi network when you're in an area with little or no network coverage. Thanks for sharing. Set connection preference. Register now to join the conversation! I just got the Pixel 3. You'll get a text when it's done. Tap Wi-Fi Calling, then tap the switch to turn Wi-Fi Calling on or off. I get a message saying "Thank you for your pateince. What type of Wi-Fi connection do I need to use Wi-Fi Calling? I've gone through the setup, entered in the 911 address, got and entered the 6 digit pin. Or, if it’s your first time enabling Wi-Fi Calling, click on Wi-Fi Calling. I did try that, but when I toggle the enable switch, I am taken to a Fido page that asks for my Fido number.Then I am sent a code which I enter and finally taken to a page where I am shown my home address. I keep losing signal every time I make a call, as the device switches to 3g, and then back to LTE every time. You’ll need to read and accept the Wi-Fi Calling Terms … Google Pixel 3 XL WiFi Calling Hello, Any idea if Fido supports Wifi Calling on the Pixel 3 XL at this time? This one just gets stuck " excuse the wait " message. Tap Calling preferences, then choose from the following: Yesterday it wasn't on for some reason. I have the wifi calling option in my settings, as well as advanced LTE for audio and data, and even the advanced messaging options in the stock messaging app. So it’s no hidden secret now that users across the country are receiving this feature. The phone is running on Android 7.1 and the option seems to be missing. Finally Wi-Fi calling is working with Airtel in pixel 3a with June security patch. pixel 3a xl wifi calling works. i had a iPhone 11 until about 2 weeks ago and setup wifi calling on it. Let us know how it goes! Will AT&T support WiFi calling on the Pixel 3? step 5. select “Configure IMS calling”. From a Home screen, touch and swipe up to display all apps. Let me know if it works on your end: Thanks for the info. Thanks for the update, looks like a Pixel 3 XL bought from Google direclty won't work with Fido WiFi calling, it's a real shame. The Wifi calling toggle is even my settings.... Have you had the chance to reach out to us to have this looked into? It runs on the Windows CE 6.0 kernel.. Same phone.. no extra software on it. Solved! You must also subscribe to a Fido postpaid wireless voice and LTE data plan. I guess I'm still waiting on level 2 support to look into this ! That said, I have terrible service at home and my old phone worked great with WiFi calling.. this really sucks. How to use the APP? If you require device setup in-store thereafter, a $45 Setup Service Fee will apply. However, that only lasted about 3-4 days. Am at the point where Fido says it is working on registering it and will follow up with a text message when complete. So here’s how to check the same and enable it right away. I want to thank @FidoKenny, @FidoRanya and @FidoRachel for their great customer service and timely handeling on the issue. I was really looking forward to the Pixel 3 and thought surely AT&T would offer a Pixel this time around. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. Windows Phone 7 is the first release of the Windows Phone mobile client operating system, released worldwide on October 21, 2010, and in the United States on November 8, 2010. Spoke with Google and according to them, there should be no reason why it wouldn't work. I bought a brand new Google Pixel XL 2 weeks ago and so far I have been unable to enable the Wi-Fi calling on it. Pixel 3 Wifi Calling. You can try to follow this walkthrough for how to set up the wifi calling feature on your device. Thank you for confirming. However, I was unable to enable either VoLTE or Wi-Fi Calling on my phone. Fido Payment Program : 0% APR on approved credit with a Fido Payment Program Agreement (FPPA) and an eligible Fido mobile plan. Tap Wi-Fi Calling and make sure Wi-Fi Calling is turned on. It's definitely strange that you haven't been able to access your Calling Over Wi-Fi feature! Sorry for the wait.". Therefore, the mobile phone company cannot control it anymore. @FidoVanessa It is purchased through Fido and still no registration text has arrived. It's still not working and haven't received a text after 2 days. Either every single Pixel 3 will have WiFi calling and VoLTE or none will have it. Activating Wi-Fi Calling. Since you already went over the steps, we would need to take a look at your account to make sure there's no restriction stopping you from using it. For what it is worth, tried to set up wifi calling on the Pixel 3 purchased from Google with a bell SIM, did not even get the option to activate wifi calling. I had to call back, explain everything to someone again, and they have escalated the case. It's a good deal seeing how expensive the phone is. Anyone know if it will be? Yes so they sent me an online form that asked for my name, first and last, my fido number, and fido community handle (ahk) and once I submited it, they did something at their end. Hi guys, I haven't been able to get wifi calling to work consistently on my Pixel 4a 5G. Any idea if Fido supports Wifi Calling on the Pixel 3 XL at this time? Yes I purchased the phone from Fido. step 2. open the 3 dots at upper right corner. Went through everything that can be done on my end. I just wanted to update that the Wifi Calling issue has been resolved. Wi-Fi Calling is a feature available on iPhone and Android that allows you to call and message (text and multimedia) over Wi-Fi when you have little or no cellular coverage. Bought a Pixel 3 from google. 1.Start the app and click "Wifi Calling Setting" 2.Click "WLAN calling" 3.Click "ENABLE" WLAN calling 4.Click "WLAN preferred" 5. We welcome users to report compatible and incompatible phone models, and … I have indeed contacted support yesterday, and was given a case number. The phone appears to let you turn on wifi calling, but it doesn't actually work. If not, I think I'll have to return the phone. Register now to join the conversation! All good so far, but at this final page I cannot do anything but close it which takes me back to the wifi calling page and wifi calling switch gets disabled automatically. I was then asked to restart my phone and try to enable wifi calling and it worked after about a minute or two. 1 year ago 11 January 2019. I can confirm that VoLTE and Wi-Fi Calling are both available on the Pixel 3. However the $75 play credit is a nice Google bonus. In that case, I'll send you a PM shortly so we can take a look at your account to help you with the Wi-Fi calling. I set up wifi calling as described on the site, and it began working about 2 days after. Thank you @GoogleIndia @airtelindia pic.twitter.com/4QjHFvS4k4 — Nikhil Yeram (@yeramnikhil) June 2, 2020. Turning on Wi-Fi Calling for Android (Steps may differ between manufacturers) Open Call Settings; Turn on Wi-Fi Calling; Enter your phone number. If not, I think I'll have to return the phone. Slide Wi-Fi Calling to On; On the 9-1-1 Registered Location page, accept shown address or enter an address. Do you know what they did with your phone to get it to work? I know they don’t for the Pixel 2. It is a shame we do not have a lot of providers in Canada and we are stuck with terrible expensive service. Pixel 2 XL Android ver 9. step 1. open the phone app. I am guessing they set or reset something under my account at their end.Hoped this helps. Can you post back to let us know if you got this working? Tap the Wi-Fi Calling switch to turn on . Voice over LTE: Unavailable. Done that already. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The phone came with the free pixel stand for fast cordless charging ($109) + $75 store credit towards anything you want. I called Rogers support and they said wifi calling isn't supported yet on the pixel 3 and he didn't know if it would be. If you have a non-Fido device and no conflicting services, Wi-Fi Calling may work, but we can’t assure that the feature will work properly. We’ll help you get started, and be sure to check out the Library; your go-to for how-tos. Ensure that the the Use Wi-Fi switch to turn on . Anyone know if it will be? Hi guys! We'll see how this pans out over the next few days. Tap Wi-Fi Calling, then tap the switch to turn Wi-Fi Calling on or off. What was the pre-order bundle deal from Google you got if you don't mind me asking? Enter the code to continue. Is there any documentation that explains how to enable it for the pixel 3 and 3 XL? If not, I think I'll have to return the phone. For an Android: On the phone, select Settings > Wi-Fi Calling. To use Wi-Fi Calling, you must have the Wi-Fi Calling feature enabled in your Settings on a compatible Fido device with an LTE SIM. You can use Wi-Fi Calling to call and message as you do on the cellular network, even if the person on the other end is not using Wi-Fi Calling. Select Save. Talk to you soon. 6 months ago. I've just recently got a second hand pixel 3, for the first week it's been completely fine, but yesterday I got home from work and tried to connect to the wifi, and it said "failed to connect to network" it's the next morning now and I still can't connect to the wifi, I've restarted my phone, booted in safe mode, reset my network settings, and none of its helped. You’ll get a verification code. This is THE place to find answers, ask questions and share advice. I can't seem to enable the feature on the device. Re: WiFi Calling and VoLTE for Google Pixel 2 and Pixel 2 XL I got it from Rogers but I think I saw someone saying that they got their wifi calling working on a pixel 2 XL bought from Google after asking a rep to add their IMEI to Fido's database. Though it doesn't matter at this point, the early reserve and pre-order from Fido also includes a free pixel stand. I switched over to Koodo this week and got a Pixel 3 directly from Koodo. I cannot get RCS, VoLTE, and wifi calling working. Despite having "Enhanced 4G LTE Mode" enabled in Mobile network settings, calls would drop to HSPA. Maybe the pixel 3 and 3 XL need a carrier services update from Google? I do not know what they did in the background, but now I can enable and use the Wifi Calling feature on my Pixel 3XL. Google had a great bundle deal for a pre-order, it was tough not to go with them. I talked with Customer Support and they said that the Pixel 3 and the Pixel 3 XL are on the approved list, but the Pixel 3a is not. Reception in my house is brutal and wifi calling on my s7 edge saved me. On my Pixel 3, I don't have any settings for enabling VoLTE and WIFI Calling, the setting is there, but it won't turn on (it hangs). Anyone know if it will be? The text message mentioned never arrives and I never get a wifi calling icon. Thanks and goodluck! It's highly unlikely that Vodafone will say no and be the odd one out, especially if the Pixel 3 turns out to be a big seller. Wifi Calling on Pixel 3 Not Working I've gone through the setup, entered in the 911 address, got and entered the 6 digit pin. November 2018 Solved by ahk Hello, I just wanted to update that the Wifi Calling issue has been resolved. ! Same problem here. Tap Network & internet > Mobile network > Advanced. Tap Wi-Fi Calling and make sure Wi-Fi Calling is turned on. You must have the Hangouts app installed in order to make use of WiFi calling via the phones dialer in my testing and personal experience with the Nexus 5X, Pixel XL and Pixel 3. The phone appears to let you turn on wifi calling, but it doesn't actually work. "Wifi Calling" is enabled! 3. Every other operator has said the Pixel 3 will have WiFi calling and VoLTE. On this page -> https://www.telus.com/en/on/support/article/wifi-calling-explained it clearly lists the Google Pixel 3a as a phone that will work on Telus for Wi-Fi calling. Really bummed about Pixel 3 being a Verizon exclusive. Tap Network & internet > Mobile network > Advanced. step 6 enable “Wi-Fi calling” When will Koodo support Wifi Calling on the Pixel 3a? I had it on my iPhone 6 and it worked amazingly well. My IMS service status says Volte, Voici over Wifi, video calling as unavailable. Wifi calling on Pixel 3XL won't turn on - see the 'Solved' section https://forum.telus.com/t5/Mobility-Services/Wifi-calling-on-Pixel-3XL-won-t-turn-on/td-p/93965 It could take a few minutes to complete. I got a text yesterday from Fido saying my case was closed, and my problem had been solved. You are correct I do not see why you cannot get wifi calling feature even if you didn't buy the phone from Fido directly. I did a quick search on my end and found those steps. Which was unfortunately not the case. Am at the point where Fido says it is working on registering it and will follow up with a text message when complete. step 3. select settings step 4. select “Calls”. Fido would need to activate it. Google Pixel 4. Next step Previous step. How long did it take other people to get set up with wifi calling? From the Home screen, swipe up twice to view your apps, then tap Settings. I called Rogers support and they said wifi calling isn't supported yet on the pixel 3 and he didn't know if it would be. I'm sending you a PM to get this looked into. We're porcesssing your Wi-Fi Calling registration. I can't seem to enable the feature on the device. I just got the Pixel 3. The phone appears to let you turn on wifi calling, but it doesn't actually work. It appears that once IMS registration is correctly set up, both VoLTE and Wi-Fi calling are accessible. You should receive the registration text right away. 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